Dale Carnegie once said, “Nothing else so inspires and heartens people as words of appreciation. You and I may soon forget the words of encouragement and appreciation that we utter now, but the person to whom we have spoken them may treasure them and repeat them to themselves over a lifetime.”
And it’s still just as true today. I think we can all agree that we believe it’s important to recognize those around us for their accomplishments and good deeds, but how often do we take the time to do it? The answer is probably not very often.
So we’re throwing down a challenge to you: Tell two people today, either in your personal or professional lives, something you appreciate about them.
But are you a little worried about how to get started? No worries. Dale Carnegie Training offers a Recognition Formula that allows us to categorize encouragement: TAPE.
This formula gives ideas on areas to recognize that we may not have thought of before:
Things: This refers to items that people own or possess — people are usually proud of what they have.
Achievements: These are areas of study, research, projects or anything that takes focused, concerted effort. People are generally proud of their achievements and appreciate receiving recognition for them.
Personal Traits: These are the positive characteristics people possess that make them unique. As you’ll learn in this session, these form the basis of the most powerful feedback we can give.
Evidence: This gives our statement credibility and believability so people know your observations about them are sincere.
Complimenting people on their “things” can be seen as a little bit superficial, so for today, we’d like you to focus on achievements and personal traits, backed up with evidence. If you decide to accept our challenge, we’d love to hear about it in the comments section!
This post is brought to you by the good folks at Dale Carnegie Training of Philadelphia and Allentown, providers of professional development and management development courses and information in Philadelphia and Allentown. We would love to connect with you on Facebook as well.