Training is a learning experience and requires a balanced and broad spectrum of skill sets. Dale Carnegie Training has defined these skill sets as 7 principles of training that are critical to your success. Remember that these principles will not only enhance your own success, they will have a good impact on the training experience that you create with your participants.
Be Courageous — Expand upon your own comfort level, competence and confidence. Ensure that all senior-level participants know you are in complete control. To push your comfort levels, try new activities and explore new topics, invite disagreements and challenges, understand your limits, acknowledge you don’t have all the answers, and challenge your participants by pushing them beyond their comfort levels.
Be a Role Model — As a trainer of both employees and senior-level leaders, you have a dual responsibility to model both learning and leading. As a learner, you need to model active participation and openness to your own growth. With your eagerness, energy, interest, curiosity and respect for the participants’ contributions and knowledge, your audience will respond in kind. The second part of being a role model is to lead by example. This is the only sure way to gain credibility from all your participants.
Balance Flexibility and Responsibility — Your ability to accurately interpret and understand the needs of the participants is a critical component of being an excellent trainer. The key lies in being flexible. Being rigid will make the participants feel like they are only being trained and not gaining a new skill set. With being flexible, however, you must stick to the stated training objectives and overall time frames of the program, or otherwise the participants will feel you have no control or organization.
Make it Theirs — Acknowledge your participants for their life experience and value what they bring into the training seminars. Ask your participants appropriate questions that will open up the floor with a wealth of resources for everyone in the room. Create ways to utilize participants’ input through building small groups that will share, advice-swap, or create networking opportunities through discussions of workplaces issues.
Make it Yours — Your connection with the material being taught must come from personal experience to truly become effective and to heighten the participants engagement. Don’t go over-board with your own ‘experience’ stories, but instead encourage participants to share.
Focus on Application — After the training session your participants will need to apply what they just learned. As a trainer, you need to ensure that the participants grasp all the content and are able to implement their new skills into their daily work and see how it improves their performance.
Link it to the Business — As a trainer, you should ensure that your training connects with the business’ goals, objectives, challenges, and issues. It’s recommended that you contact all the participants before the training begins so they have a better understanding of why they are taking the training in the first place, and for you to establish credibility and authenticity.
Training is not easy work, but if you keep putting into practice the above seven principles of training, you will find those rough times coming around less often as you become better at inspiring and developing wisdom among employees and leaders alike.
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