Preparing to give a presentation is a very personal experience. We all have our own routines, tics, and superstitions that help us to feel confident and ready to speak to a crowd. Perhaps you need twenty minutes of solitary silence before taking the stage, or you’re convinced that an extra shot of espresso prior to…
In a world where work is never “off” and going unplugged feels like a luxury, it’s only natural that the lines between professional and informal communication become blurred. After all, if you’re already answering emails on the beach, it’s not a far stretch to send an inquiry to a coworker via Facebook Messenger. Before sending…
Which activity do you think is more difficult – speaking or listening? While many would answer speaking, listening – and more importantly, listening with intent – is actually far more difficult. Think of it this way: in the last conversation you held, how much of what the other person said do you actually remember? Chances are, you…
In Dale Carnegie’s opinion, it is not possible to win an argument. In his eyes, if you lose it, well, you obviously lose it. But if you win it? Carnegie believes you’ve still lost. “Well suppose you triumph over the other man and shoot his argument full of holes and prove that he is non…