Ten Tips for Effective Business Telephone Calls

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September 24, 2013
Ten Tips for Effective Business Telephone Calls

Tweet When most people initiate their first verbal communication with someone (outside of their department or company), it is typically done over the phone. That said, don’t you think this should be an area of focus for your training?  If your answer is yes, then here are ten tips for effective business calls from...
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Develop Your “Soft Skills” for Continued Development

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September 17, 2013
Develop Your “Soft Skills” for Continued Development

Tweet The Dale Carnegie approach to professional development for young interns is predicated upon the enhancement of one’s set of “soft skills” — skills that may not be taught in a classroom or gleaned from a book, but essential nonetheless for continued personal and professional development. Soft skills are separated into five major categories....
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Tips for Better Business Communication

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September 10, 2013
Tips for Better Business Communication

Tweet   Social marketing and networking are hot topics in today’s business world. But just like any business interaction, their effectiveness depends on adhering to some communication protocols that are commonly shared across multiple platforms. The following business communication tips from your friends at Dale Carnegie Training of Philadelphia apply to blogs, press releases, marketing emails,...
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Seven Tips for Using Your Voice to Improve a Presentation

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September 3, 2013

Tweet Everyone has experienced boredom by a conference speaker at one time or another. Good presenters, on the other...
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Know the Keys to What Drives Your Prospect’s Purchasing Decision

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August 29, 2013

Tweet   Suffice it to say that you can never know your prospect too well—especially his thoughts, feelings, beliefs,...
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Blog Your Way to More Business!

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August 21, 2013

Tweet It’s gotten to the point where having a blog associated with a business isn’t a choice—it’s a necessity....
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8 Reasons Employees Stay

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August 13, 2013

Tweet Keeping good people in an organization over time can often be a huge challenge for many businesses. Many...
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